You can click the My Account button on the right-top side of the homepage to register our website with a valid email address or use Facebook login. After registration, you will receive a confirmation email to set up your new password.
You can change the related information on My account page.
Unfortunately, there is no builtin way to delete your account. However, you can contact us for the request for account deletion.
We are processing your order as soon as it is available on our system to ensure your satisfaction. Therefore, you need to contact our team swiftly to cancel it before the order is shipped. If the order has been shipped, you can send back the order to us for starting the cancellation process.
In rarely, this situation can occur especially simultaneous purchases on the same products. If this is the case, we will contact you as soon as we notice the situation with our greatest apologies, and provide several options to solve the issue.
If a product is out of stock, we will make our best effort to resupply the product swiftly. We are prioritizing the products with the highest registered users who will be notified when the product in stock, and highly wishlisted.